CarRecallWatch- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
- Problem
- Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
- Risk
- A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.
- Remedy
- Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-009.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The central infotainment computer in certain Tesla vehicles can overheat while the car is preparing for or during fast charging. When this happens, the computer may slow down or restart, and the center screen may stop showing the rearview camera image, the selected gear, windshield visibility settings, and warning lights.
A loss of the rearview camera image and gear display can raise the risk of a crash, especially when backing up. Owners should be aware of this risk and take extra care when reversing if the screen behaves abnormally.
Tesla will fix the problem with a free over-the-air software update that improves how the computer manages its temperature, so no dealer visit is needed for the repair itself. Owners can contact Tesla customer service at 1-877-798-3752 with recall number SB-22-00-009, and should check their VIN for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Tesla Model 3 | 2022 |
|---|---|
| Tesla Model S | 20212022 |
| Tesla Model X | 20212022 |
| Tesla Model Y | 2022 |