CarRecallWatch- Component
- ELECTRICAL SYSTEM:SOFTWARE; FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
- Problem
- Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
- Risk
- Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
- Remedy
- Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain Tesla Model 3, Model S, Model X and Model Y vehicles have a Boombox feature that can play sound through an external speaker while the car is moving. This can obscure the Pedestrian Warning System sounds that alert people nearby to an approaching electric vehicle, and the vehicles do not meet the minimum sound requirements of Federal Motor Vehicle Safety Standard 141. Pedestrians may not realize a vehicle is coming, which raises the risk of a crash.
Tesla will fix this with a free over-the-air software update that disables the Boombox function when the vehicle is in Drive, Neutral or Reverse. Owner notification letters were expected to be mailed April 5, 2022. You can contact Tesla customer service at 1-877-798-3752 and reference recall SB-22-00-003. Note that this recall has been superseded by NHTSA Recall 22V-235.
To check whether your vehicle has this or any other open recall, look up your VIN on the NHTSA recall site or ask an authorized Tesla service center. The repair is free of charge.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Tesla Model 3 | 201720182019202020212022 |
|---|---|
| Tesla Model S | 202020212022 |
| Tesla Model X | 202020212022 |
| Tesla Model Y | 202020212022 |