CarRecallWatch- Component
- VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
- Risk
- A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The bonding that holds the glass panel of the sunroof to its sliding frame can deteriorate over time. If this happens, the glass panel may detach from the vehicle while you are driving. A detached panel can become a road hazard for you and other drivers, increasing the risk of a crash.
Authorized Mercedes-Benz dealers will inspect the glass panel bonding and replace the sliding roof if needed. The repair is free of charge. Owner letters were mailed May 7, 2021. You can also contact Mercedes-Benz USA customer service at 1-800-367-6372 for more information.
Even if you have not received a letter, check your vehicle identification number (VIN) for open recalls and schedule an inspection with an authorized dealer as soon as possible.
Check whether this recall is open on your vehicle