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Ford Explorer Recall 20V692: Front Axle Bracket May Fail, Causing Loss of Power or Park

NHTSA campaign 20V692, reported November 10, 2020, 15,587 vehicles potentially affected.

What this recall means for you

The support bracket for the front drive axle halfshaft may fail on certain vehicles with 2.0L or 2.3L engines and front-wheel drive. A failed bracket can cause a loss of the park function, allowing the vehicle to move unintentionally even when it is supposed to be parked, and can cause a loss of motive power while driving.

These problems raise the risk of a crash, both from unexpected rolling and from sudden loss of power on the road. Owners received an interim notice about the safety risk in December 2020, and a second letter will be mailed when replacement parts become available. Parts were not yet available when the recall began on February 2, 2021.

The repair is free. Authorized Ford dealers will replace the link shaft bracket at no cost. Contact Ford customer service at 1-866-436-7332 (Ford recall number 20S63) and check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V692Ford Motor Company
Component
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Problem
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Risk
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Ford Edge2014
Ford Explorer201420152016
Ford Taurus20142015