- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Problem
- Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- The lack of an image in the back-up camera display increases the risk of a crash.
- Remedy
- Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The rear-view camera and display settings can be adjusted so the backup camera image no longer appears on the screen, and the system keeps that setting the next time the vehicle is put in reverse. As a result, the vehicle does not meet the federal rear visibility standard (FMVSS 111).
Without a visible camera image when reversing, the driver has less view of what is behind the vehicle, which increases the risk of a crash.
The repair is free. Nissan will notify owners in phases, and an authorized dealer will update the back-up camera settings software. Contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200, and check your VIN for open recalls.