- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Problem
- Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
- Risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026. This is an expansion of Recalls 24V330 (24S33) and 25V133 (25S16).
What this recall means for you
The hybrid powertrain control module software in certain hybrid vehicles can cause the transmission to shift into neutral unexpectedly. When this happens, the vehicle loses drive power, which raises the risk of a crash.
If you own an affected vehicle, Ford will update the hybrid powertrain control module software at an authorized dealer at no cost to you. Owner notification letters were mailed on February 12, 2026. If you have questions, you can contact Ford customer service at 1-866-436-7332 and reference recall 24S33.
You can also check whether your vehicle is involved by searching your VIN for open recalls on NHTSA.gov, where VINs for this recall will be searchable beginning January 15, 2026. This recall expands earlier recalls 24V330 and 25V133.
Official recall notice
Affected vehicles
| Ford Escape Hybrid | 2020 |
|---|---|
| Ford Maverick Hybrid | 202220232024 |