The 2020 Ford Escape Hybrid has 1 safety recall on file with NHTSA.
Owners have filed 290 complaints with NHTSA, including 1 crash, 1 fire, 5 injuries.
The most-reported problem area is Structure (106 reports).
2020 Ford Escape Hybrid recalls
Vehicle may shift into neutral and lose drive power
The hybrid powertrain control module software in certain hybrid vehicles can cause the transmission to shift into neutral unexpectedly.
Most common 2020 Ford Escape Hybrid problems
Problem areas named in the 290 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Structure | 106 |
| Unknown Or Other | 64 |
| Engine | 64 |
| Electrical System | 44 |
| Power Train | 31 |
| Back Over Prevention | 7 |
| Forward Collision Avoidance | 7 |
| Visibility/Wiper | 6 |
| Lane Departure | 6 |
| Fuel/Propulsion System | 6 |
What owners report
The contact owns a 2020 Ford Escape. The contact stated that while driving during rainy weather, the windshield wipers became inoperable and operated slowly. The contact received notification of NHTSA Campaign Number: 26V117000 (Visibility); however, the part to do the recall repair was not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that the part for the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide the recall repair. The approximate failure mileage was 74,000.
While driving down the road the vehicle lost all power and left my wife in a dangerous position on the road. The vehicle was just in for service 4 days before and we were told the vehicle had no error codes. The vehicle has lost power on multiple occasions and we have had it at different dealer service departments where ford trained technicians continue to tell us nothing is wrong with the vehicle. However, I find the vehicle to be unsafe and unfit for the road.
Brought vehicle in for Manufacturer Recall Number26C11 NHTSA Recall Number26V123 During the recall, the reprogramming procedure was unsuccessful and left my APIM non-operational. Fremont Ford returned the vehicle to me without a functioning display screen or backup camera while waiting for the replacement part to arrive. I was also informed that Ford would not provide a rental vehicle for this recall. As a result, I brought in a fully functional vehicle for a recall service and received it back with critical features no longer operational. This situation does not seem appropriate, particularly given that the backup camera is a safety-related system. I am now on day three without a functio
The thin metal gear shift dial has peeled extensively beginning in 2022 leaving RAZOR SHARP edges that cause constant skin lacerations as it's impossible to change gears and not to touch the sharp edges. I understand this is a very common problem with 2020 Ford models. Ford has now corrected the problem with newer models and the gear shift does not peel on newer models. However, that is STILL no help for current owners with the defective gear shifts. This is a serious defect causing unavoidable injury and needs to be addressed. This is the same problem that the defective window controls had and they were corrected by recall. This is NOT a cosmetic problem. Cosmetic problems do not cause inju
The rear cross traffic sensors are not detecting cross traffic when in reverse every time. It will work sometimes, but it failed to work at all for weeks. I have video showing it not working properly. I brought this to the dealership and was told that this is something that I will be required to fix out of my own pocket. This safety feature should be fixed or replaced at no cost the me because I was not involved in it no longer functioning. It is not clear why safety features that malfunction should be repaired at cost to the vehicle owner. If they stop functioning they should be fixed by the manufacturer.
2020 Ford Escape Hybrid questions
Does the 2020 Ford Escape Hybrid have any recalls?
Yes. NHTSA lists 1 safety recall for the 2020 Ford Escape Hybrid: Vehicle may shift into neutral and lose drive power. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2020 Ford Escape Hybrid?
Based on 290 owner complaints filed with NHTSA, the most-reported problem areas are Structure (106), Unknown Or Other (64), Engine (64).
How do I check if a recall on my 2020 Ford Escape Hybrid has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.