- Component
- ENGINE
- Problem
- Ford Motor Company (Ford) is recalling certain 2021 E-350 and E-450 vehicles that received an incomplete software update under recall 20V795. The engine cover may become excessively hot.
- Risk
- Direct contact with certain areas of engine cover surface in the passenger compartment may increase the risk of injury or burns to the skin of the driver or front seat passenger.
- Remedy
- Dealers will update the powertrain calibration for heat management under elevated idle conditions, free of charge. Owner notification letters were mailed January 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC7. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 22, 2025.
What this recall means for you
Certain 2021 Ford E-350 and E-450 vehicles received an incomplete software update under an earlier recall. As a result, the engine cover may become excessively hot. Areas of the engine cover surface inside the passenger compartment can reach temperatures that may cause injury or burns if the driver or front seat passenger touches them.
Dealers will update the powertrain calibration for heat management under elevated idle conditions. The repair is free of charge. Owner notification letters were mailed January 7, 2026. If you have questions, you can contact Ford customer service at 1-866-436-7332 (Ford recall number 25SC7).
You can check whether your vehicle is affected by searching your VIN on NHTSA.gov, where VINs for this recall are searchable beginning December 22, 2025. If your VIN shows an open recall, contact an authorized Ford dealer to schedule the free update.
Official recall notice
Affected vehicles
| Ford E-350 | 2021 |
|---|---|
| Ford E-450 | 2021 |