CarRecallWatch- Component
- ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
- Problem
- Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.
- Risk
- Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.
- Remedy
- Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.
What this recall means for you
Some 2020 vehicles were repaired incorrectly under an earlier recall, and a software error has left the Pre-Collision Assist features inoperative. These features include forward collision warning and automatic emergency braking, which are designed to alert the driver to a possible crash and help apply the brakes.
When these features do not work as expected, the risk of a crash or injury can increase, because the vehicle may not warn you or brake automatically when a collision is developing. Owners should not assume these safety systems are functioning.
The remedy is a free software update to the body control module, performed by an authorized dealer at no cost to you. Owners were notified by letter mailed June 25, 2025. To check whether your VIN has open recalls, or for help, contact Ford customer service at 1-866-436-7332 and reference recall 25S56.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford Expedition | 2020 |
|---|---|
| Lincoln Navigator | 2020 |