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Thomas Built Buses Saf-T-Liner C2 Recall 24V555: Emergency exit labels may be too small to read

NHTSA campaign 24V555, reported July 24, 2024, 27,494 vehicles potentially affected.

What this recall means for you

Certain Thomas Built school buses from 2019 to 2022 have emergency exit labels with lettering that is too small and may be difficult to read. The labels do not meet Federal Motor Vehicle Safety Standard 217 for bus emergency exits and window retention and release.

If the labels are hard to read, people trying to escape the bus in an emergency may not be able to find or use the emergency exit quickly, which could prevent or delay escape and increase the risk of injury.

Dealers will correct the label lettering free of charge. Owners were mailed notification letters on September 5, 2024, and can contact Daimler Trucks North America customer service at 1-800-547-0712. Check your vehicle identification number for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V555Daimler Trucks North America, LLC
Component
EQUIPMENT:OTHER:LABELS
Problem
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Risk
Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy
Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Thomas Built Buses Minotour DRW2019202020212022
Thomas Built Buses Minotour SRW202020212022
Thomas Built Buses Saf-T-Liner C22019202020212022
Thomas Built Buses Saf-T-Liner C2 Jouley202020212022
Thomas Built Buses Saf-T-Liner EFX2019202020212022
Thomas Built Buses Saf-T-Liner HDX2019202020212022