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Toyota Camry Recall 24V128: Rear seat head restraints may fail in a crash

NHTSA campaign 24V128, reported February 21, 2024, 4,212 vehicles potentially affected.

What this recall means for you

Some 2023-2024 Toyota Camry and Camry Hybrid vehicles may have head restraint brackets on the second-row center and right-side seats that were not welded sufficiently. Because of this, the head restraints may not properly restrain a rear passenger during a crash, which increases the risk of injury. The vehicles also fail to comply with Federal Motor Vehicle Safety Standard 202, which covers head restraints.

Dealers will replace the 60% rear seat-back frame sub-assembly free of charge. Owner notification letters were mailed April 19, 2024. If you have questions, you can contact Toyota customer service at 1-800-331-4331, and you can check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V128Toyota Motor Engineering & Manufacturing
Component
SEATS
Problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risk
A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB04 and 24TA04.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Toyota Camry20232024
Toyota Camry Hybrid20232024