CarRecallWatch- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Problem
- Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
- Risk
- A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
- Remedy
- Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain vehicles equipped with full self-driving computer 4.0 and running specific software versions may experience software instability that prevents the rearview camera image from appearing on the screen. The problem affects the rear backup camera feed while the vehicle is in reverse.
Without a visible rearview image, the driver has reduced visibility behind the vehicle, which increases the risk of a crash while backing up. Owners should be especially careful when reversing until the issue is corrected.
Tesla has released an over-the-air software update that fixes the problem, and the repair is free of charge. Owners can also contact Tesla customer service at 1-877-798-3752. Check your vehicle identification number (VIN) for any open recalls to confirm whether your vehicle is included.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Tesla Model S | 2023 |
|---|---|
| Tesla Model X | 2023 |
| Tesla Model Y | 2023 |