CarRecallWatch- Component
- STRUCTURE:BODY:ROOF AND PILLARS
- Problem
- Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
- Risk
- A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The A-pillar trim retention clips on certain Explorers may not be properly engaged, which can allow the trim piece to come loose and detach from the vehicle.
A detached trim piece can fall off while driving, becoming a road hazard for other drivers and increasing the risk of a crash.
The repair is free. Dealers will inspect the A-pillar trim and replace it as necessary, with the remedy rolled out in phases by model year. If you have received an owner notification letter, you can contact Ford customer service at 1-866-436-7332. You should also check your VIN for open recalls at your dealer or through the NHTSA website.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford Explorer | 201120122013201420152016201720182019 |
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