CarRecallWatch- Component
- ELECTRICAL SYSTEM:SOFTWARE; LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Problem
- Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
- Risk
- An unlocked door may unlatch and open during a crash, increasing the risk of injury.
- Remedy
- Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain Model S and Model X vehicles from 2022 and 2023 may have cabin doors that unlock during a crash. Because of this, the vehicles do not fully comply with Federal Motor Vehicle Safety Standard 214, which covers side impact protection.
If a door unlocks during a crash, it may unlatch and open, which increases the risk of injury to occupants. Owners should take this recall seriously even if they have not noticed any problems with the doors.
Tesla is providing a free over-the-air software update that can be installed remotely, so no dealer visit is required for the fix. Owners were mailed notification letters on February 17, 2024, and can contact Tesla customer service at 1-877-798-3752 with recall number SB-23-00-009. You can also check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Tesla Model S | 20222023 |
|---|---|
| Tesla Model X | 20222023 |