- Component
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
- Risk
- A loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The fuel pump in these vans may shut down while driving, which can cause a loss of drive power.
A sudden loss of drive power can increase the risk of a crash. Owners should take this seriously and arrange the repair promptly.
Authorized dealers will replace the fuel pump free of charge. Owners who received the notification letter mailed November 1, 2023 can contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number 4790205. You can also check your VIN for open recalls on the NHTSA website.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Freightliner Sprinter 1500 | 2021 |
|---|---|
| Freightliner Sprinter 2500 | 2021 |
| Mercedes-Benz Metris | 202120222023 |
| Mercedes-Benz Sprinter 1500 | 20212022 |
| Mercedes-Benz Sprinter 2500 | 20212022 |