- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Problem
- Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
- Risk
- A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
- Remedy
- Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain electric power steering systems may lose power assist when driving on rough roads or after hitting a pothole. When this happens, the steering wheel requires noticeably more effort to turn, especially at low speeds.
Losing steering assist makes the vehicle harder to control and raises the risk of a crash. Owners should be aware of this if they notice any unusual steering stiffness.
The remedy is a free over-the-air software update that recalibrates the steering system, which can be installed without visiting a dealer. Owners can contact Tesla customer service at 1-877-798-3752 for more information. Owners should also check their VIN for any open recalls.
Official recall notice
Affected vehicles
| Tesla Model S | 20172018201920202021 |
|---|---|
| Tesla Model X | 20172018201920202021 |