- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL); POWER TRAIN:SHIFT LINKAGE/CABLE/ROD
- Problem
- Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
- Risk
- A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
- Remedy
- Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A bushing that connects the shifter cable to the transmission can degrade or detach on certain 2013-2021 Ford vehicles. If the bushing is damaged or missing, the vehicle may not shift into the selected gear and may move in an unexpected direction. The vehicle may also roll after the driver selects Park. Either situation increases the risk of a crash or injury.
An authorized Ford dealer will replace the under-hood shift bushing and add a protective cap over the shift cable bushing. The repair is free of charge. Owners who have not yet received a notification letter, or who want to confirm their vehicle is affected, can contact Ford customer service at 1-866-436-7332 and reference recall 22S43.
You can also check your vehicle identification number (VIN) for open recalls on NHTSA's website or through Ford's owner site. If your vehicle is listed, schedule the free repair with a dealer as soon as possible.
Official recall notice
Affected vehicles
| Ford C-Max | 201320142015201620172018 |
|---|---|
| Ford Edge | 2015201620172018 |
| Ford Escape | 2013201420152016201720182019 |
| Ford Fusion | 2013201420152016 |
| Ford Transit Connect | 201320142015201620172018201920202021 |