- Component
- FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; FORWARD COLLISION AVOIDANCE: WARNINGS; FORWARD COLLISION AVOIDANCE:SOFTWARE
- Problem
- Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
- Risk
- Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
- Remedy
- Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Some Tesla vehicles from 2017 to 2019 may have a communication error in their forward collision avoidance system. The error can trigger false forward-collision warnings or cause the automatic emergency braking system to activate unexpectedly, which may bring the car to a sudden stop.
An unexpected emergency stop increases the risk of a crash, particularly if drivers behind you are not expecting it. The problem affects vehicles running software version 2021.36.5.2.
Tesla is providing a free over-the-air software update to fix the problem. Owners can contact Tesla customer service at 1-877-798-3752, and you can check your VIN for open recalls to confirm whether your vehicle is affected.
Official recall notice
Affected vehicles
| Tesla Model 3 | 20172018201920202021 |
|---|---|
| Tesla Model S | 20172018201920202021 |
| Tesla Model X | 20172018201920202021 |
| Tesla Model Y | 20202021 |