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Mercedes-Benz E 350 Recall 21V638: Wrong front passenger airbag may not deploy properly in a crash

NHTSA campaign 21V638, reported August 13, 2021, 205 vehicles potentially affected.

What this recall means for you

Some Mercedes-Benz vehicles may have had an incorrect front passenger airbag installed during a previous repair. The wrong airbag may not work properly in a crash, which raises the risk of injury to the front passenger.

Because the airbag may not function as designed, a front passenger could be hurt more seriously in a collision than intended. Owners should not assume their vehicle is unaffected, since the problem came from an earlier repair rather than the original build.

Dealers will replace the front passenger airbag free of charge. Owners who received a notification letter mailed September 10, 2021 can contact Mercedes-Benz USA customer service at 1-800-367-6372. You can also check your vehicle identification number (VIN) for open recalls to confirm whether your car is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V638Mercedes-Benz USA, LLC
Component
AIR BAGS:FRONTAL
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Risk
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Mercedes-Benz AMG C63201220132014
Mercedes-Benz C 3502012201320142015
Mercedes-Benz C2502012201320142015
Mercedes-Benz E 3502011201220132014
Mercedes-Benz E 40020152016
Mercedes-Benz Redundant C63 AMG2015