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Mercedes-Benz E 350 Recall 21V228: Rearview Camera May Fail, Raising Backover Crash Risk

NHTSA campaign 21V228, reported April 1, 2021, 6 vehicles potentially affected.

What this recall means for you

The parking control unit in certain 2021 Mercedes-Benz E 350, E 450, and AMG E63 vehicles may fail to display the rearview camera image. The parking sensors may also misidentify or fail to detect objects behind the vehicle.

When the camera display or parking sensors do not work, the driver has less view and awareness of what is behind the vehicle. This increases the risk of a crash, particularly when backing up.

Mercedes-Benz USA will replace the parking control unit free of charge at an authorized dealer. Owners can contact Mercedes-Benz USA customer service at 1-800-367-6372, and should check their VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V228Mercedes-Benz USA, LLC
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, and AMG E63 vehicles. The parking control unit may fail to display the rearview camera image and cause the parking sensors to misidentify or fail to detect objects.
Risk
An inoperative rearview camera display and/or parking sensors can reduce the driver's view and awareness of what is behind the vehicle, increasing the risk of a crash.
Remedy
All affected vehicles are still within MBUSA's control. MBUSA will replace the parking control unit, free of charge. The recall began April 8, 2021. Owner may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz AMG E632021
Mercedes-Benz E 3502021
Mercedes-Benz E 4502021