CarRecallWatch- Component
- SUSPENSION:REAR
- Problem
- Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
- Risk
- A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2013-2017 Ford Explorers in specific Northeastern, Midwestern and Mid-Atlantic states that were previously repaired under an earlier recall may have a rear suspension toe link with a fracture-prone outboard section. If the toe link fractures, the vehicle can lose steering control, which raises the risk of a crash.
Dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as needed. The inspection and any replacement are free of charge at an authorized Ford dealer. Owners can also contact Ford customer service at 1-866-436-7332, and should check their vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford Explorer | 20132014201520162017 |
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