Home / Latest recalls / 20V575

Ford Escape Recall 20V575: Rearview camera may show blank or distorted image

NHTSA campaign 20V575, reported September 23, 2020, 620,246 vehicles potentially affected.

What this recall means for you

A poor electrical connection can cause the rearview camera to intermittently display a blank or distorted image. Because of this, these vehicles do not meet federal rear visibility requirements (FMVSS 111).

Reduced rearward visibility can increase the risk of a crash. If your camera goes blank or distorted while backing up, use your mirrors and look over your shoulder before moving the vehicle.

Ford will notify owners, and dealers will replace the rearview camera free of charge. Owner letters were mailed February 1, 2021. You can contact Ford customer service at 1-866-436-7332, and you should check your VIN for open recalls at an authorized dealer.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V575Ford Motor Company
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Problem
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
Reduced rearward visibility can increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Ford Edge2020
Ford Escape2020
Ford Expedition2020
Ford Explorer2020
Ford F-1502020
Ford F-250 SD2020
Ford F-350 SD2020
Ford F-450 SD2020
Ford F-550 SD2020
Ford Mustang2020
Ford Ranger2020
Ford Transit2020
Lincoln Corsair2020
Lincoln Nautilus2020