- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Problem
- Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- Reduced rearward visibility can increase the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A poor electrical connection can cause the rearview camera to intermittently display a blank or distorted image. Because of this, these vehicles do not meet federal rear visibility requirements (FMVSS 111).
Reduced rearward visibility can increase the risk of a crash. If your camera goes blank or distorted while backing up, use your mirrors and look over your shoulder before moving the vehicle.
Ford will notify owners, and dealers will replace the rearview camera free of charge. Owner letters were mailed February 1, 2021. You can contact Ford customer service at 1-866-436-7332, and you should check your VIN for open recalls at an authorized dealer.
Check whether this recall is open on your vehicle