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Jayco Greyhawk Recall 20V548: Leveling Pump Can Detach and Leak Fluid, Raising Crash Risk

NHTSA campaign 20V548, reported September 9, 2020, 3,113 vehicles potentially affected.

What this recall means for you

The mounting brackets that hold the hydraulic pump and reservoir of the motorhome's leveling system may fail. When that happens, the components can contact the ground, which may cause them to detach or leak hydraulic fluid.

Leaking hydraulic fluid or a loose pump and reservoir increases the risk of a crash. Owners should be aware of this hazard while the recall remains open.

The repair is free. Dealers will install an additional support bracket at no charge, and the manufacturer will notify owners directly. To check whether your vehicle is affected, contact Jayco customer service at 1-800-517-9137 (Jayco recall number 9901519), and check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V548Jayco, Inc.
Component
EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Problem
Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.
Risk
Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy
Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Entegra Esteem20182019
Entegra Odyssey2019
Entegra Redundant Odyssey2018
Jayco Envoy 2002017
Jayco Greyhawk2016201720182019
Jayco Greyhawk Prestige20182019
Jayco Redhawk201620182019