- Component
- EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2016-2018 Greyhawk and Redhawk and 2018 Envoy 100 and 200 Series motorhomes. The mounting bracket for the leveling system hydraulic pump may fail and allow the pump or the fluid reservoir to contact the ground.
- Risk
- If the mounting bracket fails and allows the pump and reservoir to contact the ground and possibly detach or leak hydraulic fluids, increasing the risk of a crash.
- Remedy
- Jayco will notify owners and dealers will add a support bracket to reinforce the existing support bracket, free of charge. The recall began December 8, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9903515.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2016-2018 Jayco Greyhawk, Redhawk, and Envoy motorhomes have a mounting bracket for the leveling system hydraulic pump that may fail. If it does, the pump or fluid reservoir can contact the ground, and may detach or leak hydraulic fluid.
This condition increases the risk of a crash. Owners should be aware that a loose or leaking leveling system could affect the vehicle's handling and stability.
Jayco will notify owners, and authorized dealers will add a support bracket to reinforce the existing one. The repair is free of charge. Owners can contact Jayco customer service at 1-800-517-9137 (Jayco recall number 9903515), and can check their VIN for open recalls.
Official recall notice
Affected vehicles
| Jayco Envoy 100 | 2018 |
|---|---|
| Jayco Envoy 200 | 2018 |
| Jayco Greyhawk | 201620172018 |
| Jayco Redhawk | 201620172018 |