CarRecallWatch- Component
- POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- Problem
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
- Risk
- A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The front differential in certain vehicles may have been built with pinion gears that are not hardened enough. Over time, the gear teeth can wear down. If both pinion gears wear down far enough, power can no longer be sent from the front wheels to the driveline, which can cause a sudden loss of power while driving and a loss of the PARK function when the vehicle is stopped.
A sudden loss of power or of the park function can increase the risk of a crash. Owners should be aware of this risk and address the recall promptly.
The front differential will be replaced free of charge at an authorized dealer. Owners will be notified by mail, and may also contact Chrysler customer service at 1-800-853-1403 (recall number W22). You can also check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Dodge Durango | 2019 |
|---|---|
| Jeep Grand Cherokee | 2019 |