CarRecallWatch- Component
- EQUIPMENT
- Problem
- LGE Coachworks, Inc. (LGE Coachworks) is recalling certain 2018-2019 Ford E-450, F-550, and Freightliner M2-based vehicles equipped with ASA Electronics Voyager back-up camera displays. The displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
- Risk
- The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
- Remedy
- ASA will notify LGE Coachworks owners, and dealers will replace the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA customer service at 1-800-384-4400 or LGE Coachworks at 1-800-209-3985.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2018-2019 commercial vehicles built on Ford and Freightliner chassis with ASA Electronics Voyager back-up camera displays may unexpectedly switch to the factory default settings. When this happens, the camera image can appear reversed on the screen.
A reversed image can lead a driver to turn the wrong way to avoid an object behind the vehicle, which increases the risk of a crash. Owners should be aware of this risk when using the backup camera.
The repair is free. ASA will notify LGE Coachworks owners, and authorized dealers will replace the displays at no charge. Owners can contact ASA customer service at 1-800-384-4400 or LGE Coachworks at 1-800-209-3985, and should check their VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford F-450 | 20182019 |
|---|---|
| Ford F-550 | 20182019 |
| Freightliner Business Class M2 | 20182019 |