CarRecallWatch- Component
- EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. A software error in the control unit may prevent the driver from being able to switch off the high beams when intended.
- Risk
- Being unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of crash.
- Remedy
- DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FERNLI.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2019 Sprinter 2500 and 3500 vans, sold under both the Freightliner and Mercedes-Benz names, have a software error in the control unit for the high-beam assist feature. The error can stop the driver from switching the high beams off when they intend to.
If the high beams stay on, oncoming traffic can be blinded by the vehicle's lights, which raises the risk of a crash. Owners should be aware of this if they drive these vans at night or on roads with oncoming traffic.
The remedy is free. Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software at no cost, and the owner will be notified. You can call Daimler Vans USA customer service at 1-877-762-8267 and reference recall number VS3FERNLI, or check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Freightliner Sprinter 2500 | 2019 |
|---|---|
| Freightliner Sprinter 3500 | 2019 |
| Mercedes-Benz Sprinter 2500 | 2019 |
| Mercedes-Benz Sprinter 3500 | 2019 |