- Component
- STRUCTURE:BODY
- Problem
- Volvo Trucks North America (Volvo Trucks) is recalling certain 2018-2020 VNL and VNX vehicles configured as 740 and 760 sleeper models. The sleeper bunk window may detach and fall from the vehicle.
- Risk
- If a window detaches from the vehicle, it may strike another vehicle or pedestrian, increasing the risk of a crash or injury.
- Remedy
- Volvo Trucks has notified owners, and dealers will replace the window hinge, free of charge. Owners were notified of the recall on April 8, 2019 and will be sent a second notice when the remedy parts are available. The recall began August 21, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX1902.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The sleeper bunk window on certain trucks may detach and fall from the vehicle while it is being driven. A detached window could strike another vehicle or a pedestrian, raising the risk of a crash or injury.
If you own a covered truck, the repair is free. Dealers will replace the window hinge at no cost. Owners were notified in April 2019, and a second notice will be sent when the remedy parts are available. You can contact Volvo Trucks customer service at 1-800-528-6586. You can also check your VIN for open recalls to confirm whether your vehicle is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Volvo VNL | 201820192020 |
|---|---|
| Volvo VNX | 201820192020 |