CarRecallWatch- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
- Problem
- PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Kenworth T680 and T880 trucks, and Peterbilt 567 and 579 trucks, all equipped with an automated Eaton UltraShift Plus or Eaton Advantage Transmission with right hand stalk shifter. The display that indicates which transmission gear the driver selected may display incorrectly. The display can indicate 'N' when the shifter is set into 'D' or 'R', and the as a result, the truck will not move. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 101, "Control and Displays."
- Risk
- A truck that does not move as expected can increase the risk of a crash.
- Remedy
- PACCAR will notify owners, and dealers will install a transmission software update, free of charge. The recall began on March 9, 2018. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 18KWA and 118-A.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The gear position display on certain trucks with an Eaton UltraShift Plus or Eaton Advantage automated transmission and a right-hand stalk shifter may show the wrong gear. The display can read 'N' (neutral) even when the shifter is set to 'D' (drive) or 'R' (reverse). As a result, the truck will not move as the driver expects, which can increase the risk of a crash.
The affected trucks fail to meet federal safety standards for transmission shift lever sequencing and for control and displays. The recall covers 2017-2018 model year vehicles, and owners will be notified by mail.
A transmission software update will be installed by dealers at no cost to you. Check your vehicle identification number (VIN) for open recalls, and contact PACCAR customer service if you have questions: Kenworth at 1-425-828-5000 or Peterbilt at 1-940-591-4220 (PACCAR recall numbers 18KWA and 118-A).
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Kenworth T680 | 20172018 |
|---|---|
| Kenworth T880 | 20172018 |
| Peterbilt 567 | 20172018 |
| Peterbilt 579 | 20172018 |