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Mercedes-Benz GLE 350 Recall 17V816: Rear Door May Appear Locked When It Is Not

NHTSA campaign 17V816, reported December 18, 2017, 8,700 vehicles potentially affected.

What this recall means for you

On certain 2017 Mercedes-Benz GLE and GLS vehicles, the left rear passenger door may show that it is locked when it actually may not be locked. The vehicles therefore do not meet Federal Motor Vehicle Safety Standard 206 for door locks and door retention components.

Because the door can appear locked when it is not, it may be opened unintentionally while the vehicle is in use, which increases the risk of injury to occupants.

Mercedes-Benz USA will notify owners, and authorized dealers will inspect the left rear door lock and replace it if necessary, at no cost to you. The recall was expected to begin in January 2018. You can contact Mercedes-Benz USA customer service at 1-877-496-3691, and you can check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V816Mercedes-Benz USA, LLC.
Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Risk
If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz AMG GLE432017
Mercedes-Benz AMG GLE632017
Mercedes-Benz AMG GLS632017
Mercedes-Benz GLE 3502017
Mercedes-Benz GLE 4002017
Mercedes-Benz GLE 550 E2017
Mercedes-Benz GLE63S2017
Mercedes-Benz GLS 4502017
Mercedes-Benz GLS 55020172018
Mercedes-Benz S 4502018
Mercedes-Benz S5502017
Mercedes-Benz S550 4MATIC2017
Mercedes-Benz S550E2017
Mercedes-Benz S6002017
Mercedes-Benz S6320172018
Mercedes-Benz S65 AMG2017
Mercedes-Maybach S5502017
Mercedes-Maybach S6002017