CarRecallWatch- Component
- STRUCTURE:BODY:HATCHBACK/LIFTGATE
- Problem
- Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
- Risk
- If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
- Remedy
- Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Corrosion can weaken the liftgate support struts on certain Mazda3, Mazdaspeed3, Mazda5, CX-3 and CX-5 vehicles. The struts may break, or the liftgate may drop unexpectedly.
If the liftgate falls without warning, it can strike the driver or passengers, increasing the risk of injury. Owners should be especially careful when standing under or near an open hatch.
Mazda will replace both liftgate supports at no cost at an authorized dealer, but parts were not yet available when the recall began in April 2017. You can contact Mazda customer service at 1-800-222-5500 (recall number 9916H), and check your vehicle identification number for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mazda CX-3 | 2016 |
|---|---|
| Mazda CX-5 | 2013201420152016 |
| Mazda MAZDA3 | 2010201120122013 |
| Mazda MAZDA5 | 2012201320142015 |
| Mazda MAZDASPEED3 | 2010201120122013 |