CarRecallWatch- Component
- EQUIPMENT ADAPTIVE/MOBILITY
- Problem
- New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- Risk
- If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- Remedy
- New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain wheelchair lifts built by Ricon Corporation and installed in modified cargo vans have folding link arms with pivot holes that may be too large. This can let the bearings move out of position, causing excessive movement of the stowed platform and possible failure of its mounting.
If the platform mounting fails, the wheelchair lift platform could fall out of the vehicle when the doors are opened, increasing the risk of injury to the lift operator. Vehicles that received the remedy from a similar recall in 2014 are still affected by this recall.
Owners should contact New England Wheels customer service at 1-800-866-9247 or Ricon Customer Service at 1-800-322-2884, referencing recall number 15E-068. Ricon dealers will inspect the link arms for damage or displaced bearings and inspect the platform for cracks, replacing any damaged parts free of charge. Check your vehicle identification number for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford E-250 | 200620072008200920102011201220132014 |
|---|---|
| Ford E-350 | 200620072008200920102011201220132014 |