CarRecallWatch- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Problem
- Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
- Risk
- Unstable entry and exit steps increase the risk of injury.
- Remedy
- Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain motorhomes built with Lippert Coachstep electric entry and exit steps may have a bolt that attaches the steps' fan gear assembly. That bolt can fracture, allowing the fan gear to disengage, so the steps may not stay in their expected position and can be unstable.
Unstable steps raise the risk of injury when you enter or exit the vehicle. Stop using the steps if they move, sag, or fail to stay in position, and contact the manufacturer before relying on them.
The repair is free at an authorized dealer: a retainer bracket will be installed to reinforce the operating mechanism, and all affected bolts will be replaced. Owners can contact Thor Motor Coach customer service at 1-877-855-2867, referencing recall RC000111. You can also check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle