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Ford E-350 Recall 15V729: Wheelchair Lift Platform Can Fall Out When Doors Open

NHTSA campaign 15V729, reported November 4, 2015, 667 vehicles potentially affected.

What this recall means for you

Some wheelchair lifts installed in these Ford E-Series vans may have folding link arms with pivot holes that are too large. This can allow the bearings to move out of position, causing excessive movement of the stowed platform and possible failure of the platform mounting.

If the platform mounting fails, the lift platform could fall out of the vehicle when the doors are opened, increasing the risk of injury to the lift operator. Vehicles that received the 2014 recall remedy are still affected by this recall.

MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or displaced bearings and check the platform for cracks. Any damaged parts will be replaced free of charge. Contact MobilityWorks customer service at 1-800-769-8267 or Ricon Customer Service at 1-800-322-2884, and check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 15V729Mobility Works (WMK Inc.)
Component
EQUIPMENT ADAPTIVE/MOBILITY
Problem
MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Ford E-150200620072008200920102011201220132014
Ford E-250200620072008200920102011201220132014
Ford E-350200620072008200920102011201220132014