CarRecallWatch- Component
- AIR BAGS:FRONTAL
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
- Risk
- A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
- Remedy
- Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Debris can contaminate the steering wheel clock spring, a flat spiral cable that keeps the driver's front airbag electrically connected while the wheel turns. That contamination can tear the cable and cut power to the driver's airbag.
If the airbag does not have power, it will not deploy in a crash, which increases the risk of injury to the driver. The repair is free at an authorized Volkswagen dealer: if the airbag warning light is off, the dealer installs a protective cover over the clock spring; if the light is on and the clock spring needs replacement, the dealer installs a new one. Owners can contact Volkswagen customer service at 1-800-822-8987 and should check their VIN for open recalls.
Check whether this recall is open on your vehicle