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Ford F-350 SD Recall 15V175: Engine May Shut Off and Won't Restart, Delaying Emergency Response

NHTSA campaign 15V175, reported March 25, 2015, 6,322 vehicles potentially affected.

What this recall means for you

Certain 2011-2013 Ford F-350, F-450, and F-550 Super Duty trucks equipped with ambulance or fire engine preparation packages may incorrectly detect an Exhaust Gas Temperature Sensor fault, falsely indicating the vehicle is overheating. When this happens, the engine management system can shut the engine down and prevent it from restarting until it cools.

An unexpected engine shutdown and cool-down period could delay medical treatment or emergency assistance for people who need it, raising the risk of injury. Owners of affected trucks should take this seriously, especially if the vehicle is used for emergency or medical response.

Ford will notify owners, and authorized dealers will update the Powertrain Control Module software at no cost to you. Contact Ford customer service at 1-866-436-7332 (Ford recall number 15S09), and check your vehicle identification number for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 15V175Ford Motor Company
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Problem
Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.
Risk
Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.
Remedy
Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Ford F-350 SD20112012201320142015
Ford F-450 SD20112012201320142015
Ford F-550 SD20112012201320142015