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Keystone Montana Recall 15V102: Entry steps can break loose, risking a fall

NHTSA campaign 15V102, reported February 23, 2015, 5,390 vehicles potentially affected.

What this recall means for you

Certain Keystone Montana, Raptor, and Dutchmen Voltage recreational vehicles have quad entry steps that may have a rivet shear and fail. When a step gives way while in use, the person using it can fall and be injured.

Dealers will inspect the steps and replace two rivets joining the second and third step, and replace four rivets on the top step with fasteners. The repair is free of charge. Owners will be notified by Keystone, but you can also contact Keystone customer service at 1-866-425-4369 and refer to recall number 15-224. Check your vehicle's VIN for open recalls to confirm whether your unit is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 15V102Keystone RV Company
Component
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Problem
Keystone RV Company (Keystone) is recalling certain model year 2013-2015 Montana vehicles manufactured November 1, 2012, to May 22, 2014, 2014-2015 Raptor vehicles manufactured February 3, 2014, to January 15, 2015, and 2015 Dutchmen Voltage vehicles manufactured May 6, 2014, to February 3, 2015. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
Risk
If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
Remedy
Keystone will notify owners, and dealers will inspect and replace two rivets joining the second and third step, and replace four rivets on the top step with fasteners, free of charge. The recall began on April 7, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-224.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Dutchmen Voltage2015
Keystone Montana201320142015
Keystone Raptor20142015