CarRecallWatchThe 2015 Mercedes-Benz S550 4MATIC has 2 safety recalls on file with NHTSA.
Owners have filed 6 complaints with NHTSA, including 2 crashes, 1 injury.
The most-reported problem area is Service Brakes (1 report).
2015 Mercedes-Benz S550 4MATIC recalls
Emergency call system may send wrong date, time, or location
A software fault in the emergency call system (eCall) can cause the date and time recorded for the system to differ from the actual date and time.
Front seat belts may be swapped, weakening crash protection
Left-side and right-side front seat belts may have been installed on the wrong sides in certain vehicles.
Most common 2015 Mercedes-Benz S550 4MATIC problems
Problem areas named in the 6 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Service Brakes | 1 |
| Seat Belts | 1 |
| Visibility/Wiper | 1 |
| Visibility | 1 |
| Unknown Or Other | 1 |
| Air Bags | 1 |
| Structure | 1 |
What owners report
FAULT DOOR HINGE DRIVER DOOR - HINGE MAKES CREAKING NOISES AND HAS STICKING POINTS
ON JULY 15, 2020, I WAS INVOLVED IN A ONE CAR ACCIDENT. THE CAR LEFT THE ROADWAY ON A CURVE WHEN I LOST CONSCIOUSNESS DUE TO A MEDICAL ISSUE, AND SLID DOWN AN EMBANKMENT INTO A TREE. THE TREE PREVENTED A TOTAL ROLLOVER AND THE CAR WAS AT A 45 DEGREE ANGLE. I WAS THROWN AGAINST THE DRIVER'S SIDE DOOR AND SUSTAINED INJURIES. THE SIDE AIRBAGS DID NOT DEPLOY, NEITHER DID THE FRONT AIRBAGS. THE CAR WAS TOTALED. THE SIDE AIRBAGS ARE SUPPOSED TO DEPLOY IN A SIDE IMPACT OR ROLLOVER SITUATION, BOTH OF WHICH OCCURRED. BECAUSE THEY DID NOT DEPLOY, I SUFFERED A HEAD INJURY, BROKEN RIBS FROM THE IMPACT, AND LACERATIONS FROM THE BROKEN WINDOW AND TREE. I HAVE ENCLOSED THE POLICE REPORT AND PICTURES.
THIS CAR WAS PURCHASED IN CHARLOTTE NC IN WINTER OF 2018. IN NOVEMBER OF 2019, WHILE DRIVING DOWN THE ROAD WITH NO CARS IN SITE, WE HEARD A LOUD POP. WE COULDN'T FIGURE OUT WHAT THE NOISE WAS BECAUSE IT SOUNDED LIKE A ROCK HIT THE WINDSHIELD BUT WE DIDN'T SEE ANYTHING. WE COULDN'T FIGURE OUT WHERE A ROCK COULD HAVE COME FROM AS THEIR WERE NO CARS ON THE ROAD. THAT AFTERNOON WE PULLED BACK THE ROOF SCREEN TO FIND THAT THE GLASS PANORAMIC ROOF HAD CRACKED ALL OF THE WAY BACK. THE CRACK STARTED IN THE UPPER LEFT CORNER OF THE CAR IN THE CURVE OF THE TOP. THE CRACK STARTED RIGHT WHERE THE WINDSHIELD AND THE ROOF COME TOGETHER. MERCEDES CONVINCED US THAT SOMETHING HAD TO HAVE HIT IT. WE MADE A CL
WINDSHIELD WAS BROKEN OCTOBER 2016. REPLACEMENT WINDSHIELD MADE BY PPG IS DEFECTIVE AND HAS A COLOR REFLECTIVE STRIP THAT IN MY LINE OF SIGHT. THIS CAR CANNOT BE DRIVEN AT NIGHT. THEY HAVE PUT 4 PPG WINDSHIELDS IN THE CAR AND ALL ARE BAD. MERCEDES BENZ HAVE DETERMINED THAT THE GLASS MADE BY PPG FOR REPLACEMENT IN THE UNITED STATES IS NOT THE SAME AS WHAT IS COMING OUT OF THE FACTORY IN GERMANY. I STILL WAITING TO TRY TO GET CORRECT GLASS FROM GERMANY. MERCEDES WILL NOT SHIP ONE OUT.
BOTH REAR SEAT BELTS DO NOT RETRACT. THIS IS THE SECOND TIME IN 10 MONTHS THAT THE SEAT BELTS WILL BE REPLACED BY MB IN THIS CAR. MB DEALERS STATES THAT IT IS A PROBLEM THAT IS KNOWN AND MB IS WORKING ON A FIX. IN THE MEANTIME THEY ARE REPLACING THE SEAT BELTS WITH A NEW PART, BUT THEY SAID IT MAY GO BAD AGAIN AND MB IS WORKING ON A PERMENANT FIX AND WE WILL BE NOTIFIED WHEN A NEW SEAT BELT IS DEVELOPED. I HAVE NOT SEEN ANY RECALL ON THIS, BUT THE DEALER HAS STATED THAT THEY HAVE REPLACED MANY BELTS MULTIPLE TIMES ON OTHER CARS.
2015 Mercedes-Benz S550 4MATIC questions
Does the 2015 Mercedes-Benz S550 4MATIC have any recalls?
Yes. NHTSA lists 2 safety recalls for the 2015 Mercedes-Benz S550 4MATIC: Emergency call system may send wrong date, time, or location; Front seat belts may be swapped, weakening crash protection. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2015 Mercedes-Benz S550 4MATIC?
Based on 6 owner complaints filed with NHTSA, the most-reported problem areas are Service Brakes (1), Seat Belts (1), Visibility/Wiper (1).
How do I check if a recall on my 2015 Mercedes-Benz S550 4MATIC has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.