CarRecallWatchThe 2023 Toyota Prius Prime has 4 safety recalls on file with NHTSA.
Owners have filed 6 complaints with NHTSA.
The most-reported problem area is Electrical System (3 reports).
2023 Toyota Prius Prime recalls
Rear Door Can Unexpectedly Open While Driving
Water can get into the rear door switch and cause a short circuit.
Rearview camera may freeze or show blank screen in reverse
Certain 2022 and 2023 Lexus vehicles, including LX, NX, NX Hybrid, ES, ES Hybrid, LS, and LS Hybrid models, may have a software error that causes the rearview camera to freeze or display a blank screen while the vehicle is in reverse.
Load capacity label may show wrong added weight
Certain 2023 Toyota vehicles equipped with accessories installed by Gulf States Toyota (GST) may have a load carrying capacity modification label that shows inaccurate added weight values.
Rear door may open unexpectedly while driving
Water can enter the rear door opener switch and cause a short circuit.
Most common 2023 Toyota Prius Prime problems
Problem areas named in the 6 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Electrical System | 3 |
| Power Train | 2 |
| Exterior Lighting | 1 |
| Latches/Locks/Linkages | 1 |
| Suspension | 1 |
What owners report
The 2023 Toyota Prius Prime features fixed, non-adjustable rear suspension geometry. My vehicle arrived from the factory with the Right Rear Camber out of specification (-2.2°, max spec limit is -2.0°). Because the rear camber is non-adjustable and cannot be corrected, it caused rapid, unseen inner tread wear down to the steel cords by 20,000 miles, creating a severe tire blowout risk. Authorized Toyota dealership Ourisman Fairfax Toyota inspected the vehicle under RO #6195543/1 and verified that the camber is out of spec and that there is NO external physical damage to the suspension. Toyota Corporate closed my case and refused to address or reimburse the defect under the 3yr/36k Basic Wa
The vehicle exhibits an unaddressed factory programming defect where the Plug-In Charge Control ECU fails to enter sleep mode while plugged in or resting. This causes continuous, heavy parasitic drain on the 12V auxiliary battery, causing chronic low-voltage state across critical systems. The 12V auxiliary network supplies power to the primary control units, CAN-bus communication modules, and dynamic stability systems. Operating under chronic low-voltage causes system instability, erratic sensor processing, voltage brownouts, and rapid degradation of the 12V battery. In severe traffic or isolated operations, a depleted 12V battery creates a distinct safety hazard, including sudden loss of pr
My 2023 Prius Prime cannot be charged normally in hot weather without triggering a thermal-protection fault on its high-voltage charging system. Avondale Toyota diagnosed it in writing: "CODE P1CE996 CHARGER COOLING FAN REVOLUTION SENSOR COMPONENT INTERNAL FAILURE. THE ELECTRIC CHARGER ASSEMBLY HAS A INTERNAL OPEN CIRCUIT CAUSING IT TO BE INOP. RECOMMEND REPLACEMENT ADD PN# G9090-47061." Quote: $2,516.99 plus ~$200 diagnostic. The vehicle cannot verify its high-voltage charger's cooling fan is operating. In Phoenix heat (100F+), normal charging repeatedly sets the fault and check engine light. I verified by controlled testing: reduced-current charging in cool hours avoids the fault, but any
There is an unexplained loss of 12V power from the 12V battery, and the car will not start. This was reported to the local Toyota dealership on 12/5/25. The car had to be jumped in order to drive it to the dealership/service department. They said the 12V battery was fully charged when they inspected it and there was no parasitic drain on the the battery. They inspected the battery again on 12/30/25 during a routine scheduled service and the 12V battery was good. We have since experienced the inability to start the car on the following dates: 1/10/2026, 2/5/2026, 2/20/2026, 2/22/2026, 2/23/2026. On each of the before mentioned incidents that car had to be jumped by an auxiliary battery pack
The contact owns a 2023 Toyota Prius Prime. The contact stated that upon approaching the vehicle after it had been parked and turned off in the garage, the contact noticed that the hatch door was opened. The contact stated that upon pressing the power button on the hatch and the hatch door power button inside the cabin to close the hatch door, the hatch door failed to close. The manufacturer was notified of the failure and advised the contact to call Roadside Assistance. The contact called Toyota Roadside Assistance who advised the contact to attempt to close the hatch manually. The contact was able to close the hatch door manually. The dealer was not notified of the failure. The vehicle was
2023 Toyota Prius Prime questions
Does the 2023 Toyota Prius Prime have any recalls?
Yes. NHTSA lists 4 safety recalls for the 2023 Toyota Prius Prime: Rear Door Can Unexpectedly Open While Driving; Rearview camera may freeze or show blank screen in reverse; Load capacity label may show wrong added weight; Rear door may open unexpectedly while driving. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2023 Toyota Prius Prime?
Based on 6 owner complaints filed with NHTSA, the most-reported problem areas are Electrical System (3), Power Train (2), Exterior Lighting (1).
How do I check if a recall on my 2023 Toyota Prius Prime has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.