CarRecallWatch- Component
- STRUCTURE:FRAME AND MEMBERS
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
- Risk
- Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
- Remedy
- Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.
What this recall means for you
Certain 2024 Sprinter 2500 and 3500 vans may have longitudinal frame members that were not reinforced properly. Frame members with inadequate strength may not perform as designed in a crash, which increases the risk of injury to occupants.
If you own an affected vehicle, an authorized Mercedes-Benz dealer will inspect the frame and repair it as necessary at no cost to you. Owner notification letters were mailed December 18, 2025. You can also check whether your VIN is involved by searching NHTSA.gov, where affected VINs are searchable beginning September 19, 2025, and by checking for open recalls at your dealer.
For questions, contact Daimler Vans USA customer service at 1-877-762-8267 and reference recall number VVS3LAENGST.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz Sprinter 2500 | 2024 |
|---|---|
| Mercedes-Benz Sprinter 3500 | 2024 |