- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
What this recall means for you
A software error can cause the rearview camera image to become distorted while the vehicle is in reverse. A distorted image reduces what the driver can see behind the vehicle, which increases the risk of a crash. The affected vehicles also do not meet Federal Motor Vehicle Safety Standard 111 for rear visibility.
Dealers will update the camera control unit software at no cost to you. Owner notification letters were mailed June 5, 2025. If you have questions, you can contact Volkswagen customer service at 1-800-893-5298 and reference recall 91SB.
You can also check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is included and whether any other recalls apply.
Official recall notice
Affected vehicles
| Volkswagen Atlas | 20242025 |
|---|---|
| Volkswagen Atlas Cross Sport | 20242025 |