CarRecallWatch- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Risk
- A vehicle fire while parked or driving can increase the risk of injury.
- Remedy
- Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
What this recall means for you
The high-voltage traction battery in these electric SUVs can fail internally, which may lead to a vehicle fire while the vehicle is parked or being driven. A fire can increase the risk of injury.
Until the repair is done, owners are advised to charge the vehicle to no more than 80% battery capacity. Authorized dealers will update the battery management system software at no cost to you. This is a phased recall, and owner letters were mailed in three phases, starting May 22, 2025 and ending December 12, 2025.
If you own one of these vehicles, check whether it is covered by visiting your VIN lookup for open recalls, and contact Mercedes-Benz USA customer service at 1-800-367-6372 with recall number 2025040005 if you have questions.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz EQB 250 | 2022202320242025 |
|---|---|
| Mercedes-Benz EQB 300 4MATIC | 202220232024 |
| Mercedes-Benz EQB 350 4MATIC | 202220232024 |