CarRecallWatch- Component
- BACK OVER PREVENTION:SOFTWARE
- Problem
- Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Incorrect software in the rearview camera module can cause the rearview camera image not to display. When this happens, the vehicle no longer meets federal rear visibility requirements (FMVSS 111), and the driver has reduced visibility behind the vehicle.
Without a working rear camera image, a driver may not see people, children, or objects directly behind the vehicle while backing up, which increases the risk of a crash.
Dealers will update the rearview camera module software free of charge. Owner notification letters were mailed January 21, 2025. You can contact FCA customer service at 1-800-853-1403, and you should check your VIN for open recalls to confirm whether your vehicle is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Jeep Grand Cherokee | 2024 |
|---|---|
| Jeep Grand Cherokee L | 2024 |
| Jeep Grand Wagoneer | 2024 |
| Jeep Wagoneer | 2024 |