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Mercedes-Benz E 350 4MATIC Recall 24V941: Rear Suspension Bracket May Detach, Causing Loss of Control

NHTSA campaign 24V941, reported December 18, 2024, 17 vehicles potentially affected.

What this recall means for you

A camber strut bracket on the rear axle carrier may have been improperly welded during manufacturing. The bracket could separate from the carrier, which can cause sudden loss of handling and steering control.

A sudden loss of vehicle control greatly increases the risk of a crash. Owners are advised not to drive the affected vehicle until the repair has been completed.

Dealers will replace the rear axle carrier free of charge. Owners who want to check whether their vehicle is affected or have questions can contact Mercedes-Benz USA customer service at 1-800-367-6372, referencing recall number 2024120015, or check their VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V941Mercedes-Benz USA, LLC
Component
POWER TRAIN:AXLE ASSEMBLY; SUSPENSION:REAR
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 E 350, E 350 4MATIC, E 450 4MATIC, and E450 4MATIC station wagon vehicles. The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.
Risk
Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

Mercedes-Benz E 3502025
Mercedes-Benz E 350 4MATIC2025
Mercedes-Benz E 450 4MATIC2025
Mercedes-Benz E 450 4MATIC All-Terrain2025