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Gillig LOW Floor Recall 24V514: Loose steering shaft fasteners can cause loss of steering control

NHTSA campaign 24V514, reported July 5, 2024, 1,189 vehicles potentially affected.

What this recall means for you

Some 2023-2024 Gillig Low Floor transit buses may have steering spline shaft fasteners that were not tightened properly during assembly. Over time, this can allow the steering spline shaft to loosen.

A loose steering shaft can lead to a complete loss of steering control, which raises the risk of a crash. Owners of affected buses should treat this as a serious safety issue.

Gillig will tighten the fasteners free of charge. Owner notification letters were mailed August 13, 2024. To check whether your bus is included, contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500, and check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V514Gillig, LLC
Component
STEERING:CRITICAL FASTENERS
Problem
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses. The steering spline shaft fasteners may have been improperly tightened, allowing the steering spline shaft to loosen.
Risk
A loose steering shaft can cause a complete loss of steering control, increasing the risk of a crash.
Remedy
Gillig will tighten the fasteners, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Gillig LOW Floor20232024