Home / Latest recalls / 24V480

Volkswagen Atlas Recall 24V480: Rearview camera may lag or shut off in reverse

NHTSA campaign 24V480, reported June 27, 2024, 84,432 vehicles potentially affected.

What this recall means for you

Certain Volkswagen Golf GTI, Golf R, Atlas, and Atlas Cross Sport vehicles from model years 2022 to 2024 may have a rearview camera whose image is delayed or deactivated after the vehicle is shifted into reverse. The vehicles therefore do not meet federal rear visibility requirements. A delayed or missing camera image reduces your view of what is behind the vehicle, which increases the risk of injury or a crash.

Volkswagen will update the infotainment system software at an authorized dealer at no cost to you. Owner notification letters were mailed on July 15 and July 16, 2024. If you have questions, you can contact Volkswagen customer service at 1-800-893-5298, referencing recall number 91US.

You should check whether your vehicle is affected by entering its VIN on the NHTSA recall lookup or with your Volkswagen dealer. Until the update is done, use extra caution and check behind your vehicle with your own eyes and mirrors before backing up.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V480Volkswagen Group of America, Inc.
Component
BACK OVER PREVENTION:SOFTWARE
Problem
Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.
Remedy
Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Volkswagen Atlas2024
Volkswagen Atlas Cross Sport2024
Volkswagen Golf R202220232024
Volkswagen GTI202220232024