Home / Latest recalls / 24V401

Thomas Built Buses Saf-T-Liner C2 Recall 24V401: Steering Tie Rod Can Crack and Cause Loss of Steering Control

NHTSA campaign 24V401, reported June 4, 2024, 27 vehicles potentially affected.

What this recall means for you

Certain front axle tie rod ball joint studs may crack and break, which can cause the tie rod to separate from the steering system.

If a tie rod separates, the driver can suddenly lose steering control, which raises the risk of a crash. Owners of affected buses should not wait to have the repair done.

Dealers will replace the tie rod assembly free of charge. Owner notification letters were mailed July 25, 2024. For questions, contact Daimler Trucks North America customer service at 800-745-8000 (recall D24R6), and check your vehicle's VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V401Daimler Trucks North America, LLC
Component
STEERING:LINKAGES:TIE ROD ASSEMBLY
Problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built Buses Saf-T-Liner C2 and 2025 Thomas Built Buses Safe-T-Liner EFX school buses. The front axle tie rod ball joint studs may crack and break, which can result in tie rod separation.
Risk
Tie rod separation can cause a sudden loss of steering control and increase the risk of a crash.
Remedy
Dealers will replace the tie rod assembly, free of charge. Owner notification letters were mailed July 25, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is D24R6.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Thomas Built Buses Saf-T-Liner C220242025
Thomas Built Buses Saf-T-Liner EFX2025