- Component
- STEERING:LINKAGES:TIE ROD ASSEMBLY
- Problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built Buses Saf-T-Liner C2 and 2025 Thomas Built Buses Safe-T-Liner EFX school buses. The front axle tie rod ball joint studs may crack and break, which can result in tie rod separation.
- Risk
- Tie rod separation can cause a sudden loss of steering control and increase the risk of a crash.
- Remedy
- Dealers will replace the tie rod assembly, free of charge. Owner notification letters were mailed July 25, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is D24R6.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain front axle tie rod ball joint studs may crack and break, which can cause the tie rod to separate from the steering system.
If a tie rod separates, the driver can suddenly lose steering control, which raises the risk of a crash. Owners of affected buses should not wait to have the repair done.
Dealers will replace the tie rod assembly free of charge. Owner notification letters were mailed July 25, 2024. For questions, contact Daimler Trucks North America customer service at 800-745-8000 (recall D24R6), and check your vehicle's VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Thomas Built Buses Saf-T-Liner C2 | 20242025 |
|---|---|
| Thomas Built Buses Saf-T-Liner EFX | 2025 |