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Mercedes-Benz E 350 Recall 24V224: Wiring Can Chafe and Cause Sudden Loss of Drive Power

NHTSA campaign 24V224, reported March 22, 2024, 396 vehicles potentially affected.

What this recall means for you

The transmission wiring harness on certain 2024 E 350 4Matic and E 450 4Matic vehicles may be routed too close to the driveshaft. Over time, this can damage the harness and cause a loss of drive power, which can increase the risk of a crash.

If you own an affected vehicle, check your VIN for open recalls and contact an authorized Mercedes-Benz dealer. Dealers will check the transmission wiring harness routing and correct it if necessary, at no cost to you. Owner notification letters were mailed May 17, 2024.

You can also contact Mercedes-Benz USA customer service at 1-800-367-6372, referencing recall number 2024040007.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V224Mercedes-Benz USA, LLC
Component
ELECTRICAL SYSTEM:WIRING
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 E350 4Matic, E450 4Matic All-Terrain, and E450 4Matic vehicles. The transmission wiring harness may be routed too close to the driveshaft, which can result in wiring harness damage and cause a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will check the transmission wiring harness routing and correct it, if necessary, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Mercedes-Benz E 3502024
Mercedes-Benz E 4502024