- Component
- POWER TRAIN:DRIVELINE:DRIVESHAFT
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2024 Jayco Granite Ridge, Solstice, Entegra Coach Condor, Expanse, and Expanse LI motorhomes. An inadequate amount of rear axle lubricant may cause rear axle tail bearing damage and seizure, which can result in wheel lock-up or driveshaft separation.
- Risk
- Wheel lock-up or driveshaft separation can result in a loss of drive power. A disconnected driveshaft can also result in a roll away when the vehicle is in park without the parking brake applied. Any of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will inspect the rear axle and replace the axle bearings or axle assembly as necessary, free of charge. Owner notification letters were mailed April 1, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 24V-102.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Some motorhomes may have too little rear axle lubricant. This can damage the rear axle tail bearing and cause it to seize, which may lead to wheel lock-up or a driveshaft separating from the vehicle.
These failures can cause a loss of drive power. A disconnected driveshaft can also allow the vehicle to roll away while in park if the parking brake is not applied, raising the risk of a crash.
The repair is free. Dealers will inspect the rear axle and replace the axle bearings or the axle assembly as needed. Owner notification letters were mailed April 1, 2024. To check for this recall, contact Jayco customer service at 1-800-283-8267, or check your VIN for open recalls.
Official recall notice
Affected vehicles
| Entegra Condor | 2024 |
|---|---|
| Entegra Expanse | 2024 |
| Entegra Expanse LI | 2024 |
| Jayco Granite Ridge | 2024 |
| Jayco Solstice | 2024 |