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Thomas Built Buses Saf-T-Liner C2 Recall 23V843: School Bus Rear Joint May Fail in a Crash

NHTSA campaign 23V843, reported December 13, 2023, 321 vehicles potentially affected.

What this recall means for you

Certain 2024 and 2025 Thomas Built Saf-T-Liner C2 and C2 Jouley school buses may have a rear interior joint between the bulkhead and window panel that was built incorrectly. The joint may not be strong enough, meaning these buses do not meet Federal Motor Vehicle Safety Standard 221, which covers school bus body joint strength.

If a crash occurs, a bus with insufficient joint strength may not adequately protect passengers, which increases the risk of injury.

The repair is free. Authorized dealers will add additional mechanical fasteners to secure the joints. Owners who have not received a notification letter, which was mailed January 26, 2024, can contact Daimler Trucks North America customer service at 1-800-547-0712 (recall FL986). You can also check your vehicle's VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V843Daimler Trucks North America, LLC
Component
STRUCTURE:BODY
Problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built SAF-T-LINER C2 and 2024 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint between the bulkhead and window panel may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Risk
A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.
Remedy
Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL986.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Thomas Built Buses Saf-T-Liner C220242025
Thomas Built Buses Saf-T-Liner C2 Jouley2024